On 22 January 2021, the University of Naples Federico II and the Vrije Universiteit Brussel (VUB) will hold online, on the MS Teams platform (due to organisational compliance, we were advised to use the MS Teams instead of Zoom), the Final Conference of the Small Claims Analysis Net (SCAN) project. The results of the SCAN project and the latest developments in the field of online consumer dispute resolution mechanisms will be...

The authors examine the most relevant regulatory and enforcement issues of the European Small Claims Procedure and present the harmonized guidelines developed by the SCAN Consortium in order to ensure greater dissemination and application of the European procedure. The guidelines for policymakers contain proposals to the European Commission to amend Regulation 861/2007. The guidelines for users and judicial authorities are suggestions...

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