The authors examine the most relevant regulatory and enforcement issues of the European Small Claims Procedure and present the harmonized guidelines developed by the SCAN Consortium in order to ensure greater dissemination and application of the European procedure. The guidelines for policymakers contain proposals to the European Commission to amend Regulation 861/2007. The guidelines for users and judicial authorities are suggestions for a smoother and more uniform application of the ESCP. The authors believe that the
procedure, with appropriate modifications, can become a useful tool for the protection of consumers and entrepreneurs for the resolution of small claims.
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